Implementation of Virtual Assistants based on Generative Artificial Intelligence created in the EDU-INNOVA Laboratory to improve the Teaching of Teachers

Authors

DOI:

https://doi.org/10.21142/DES-1702-2025-0020

Keywords:

Virtual Assistants, innovation, generative artificial intelligence, teaching management Professors, ChatGPT, higher education

Abstract

This exploratory study investigates the implementation of four virtual assistants designed to enhance the teaching management of university professors without compromising educational quality or student engagement. A mixed-methods approach, descriptive-exploratory in nature, was adopted using a non-experimental cross-sectional design. The study population consisted of full-time faculty members from the Department of Basic Courses who achieved the highest scores in their teaching performance evaluations. The Minimum Viable Product (MVP) sample included nine of these Universidad Científica del Sur’s faculty members, impacting a total of 1060 students. The results indicate significant improvements in optimizing faculty time and the quality of educational activities provided, demonstrating the potential of ChatGPT-based virtual assistants to optimize teaching management in higher education.

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Author Biographies

  • Nataly Katherine Virginia López Tineo, Universidad Científica del Sur, Lima, Perú

    Máster en Innovación y Transformación Digital. Fue directora de Gestión e Innovación Educativa de la Universidad Científica del Sur. Es docente de posgrado de la misma institución y actual directora general del Instituto Peruano de Sistemas SISE.

  • Grecia Stefany Reyes Tejada, Universidad Científica del Sur, Lima, Perú

    Licenciada en Psicología Educativa. Analista de experiencia de aprendizaje en la Universidad Científica del Sur.

  • Lorenzo Javier Wong Lam, Universidad Cientifica del Sur. Lima, Perú.

    MBA por el International Institute for Management Development (IMD). Vicerrector de Gestión Académica y Extensión Universitaria de la Universidad Científica del Sur.

  • Diego Israel Llanco Gonzales, Universidad Cientifica del Sur. Lima, Perú.

    Licenciado en Educación Primaria. Analista de Educación Virtual en la Universidad Científica del Sur.

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Published

2025-04-30

How to Cite

Implementation of Virtual Assistants based on Generative Artificial Intelligence created in the EDU-INNOVA Laboratory to improve the Teaching of Teachers. (2025). Desde El Sur, 17(2), e0020. https://doi.org/10.21142/DES-1702-2025-0020

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